Frequently Asked Questions
Frequently Asked Questions
Q: Do you offer mock-ups?
A: Yes! Mock-ups are available for $5. Share your idea via email or by filling out a ‘Contact’ form, and I’ll create a custom mock-up for you.
Q: How much is shipping?
A: Shipping is a flat rate of $10. Tracking information will be provided once your order is shipped.
Q: How long will it take to receive my order?
A: Clothing items, shoes, & custom mirrors: Typically 14 business days. More detailed customizations: Time may vary depending on the complexity of your request. Turnaround times are estimates and may change, so we recommend checking when placing your order to get the most accurate timing.
Q: What if my item is lost, stolen, or damaged?
A: If an item is lost or stolen during shipping, a credit will be issued. Damaged items will be resolved, or if necessary, remade.